Terms & Conditions
Grasshopper SMS Terms & Conditions
Last Updated: 23/October/2025
These SMS Terms & Conditions (“Terms”) govern the SMS/text message communications between you (“you,” “your”) and Grasshopper Landscaping & Outdoor Living (“Grasshopper,” “we,” “our,” “us”). By opting in to receive text messages from Grasshopper, you agree to these Terms.
1. SMS Consent Communication
By providing your mobile phone number and opting in, you consent to receive SMS communications from Grasshopper.
The information (including phone numbers) collected as part of this consent process will not be shared or sold to third parties for
marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Grasshopper, you may receive messages related to:
- Appointment reminders
- Project updates or follow-up messages
- Billing and payment inquiries
- Service confirmations and scheduling
- Promotional offers or seasonal updates (if applicable)
Example Message: “Hello! This is a friendly reminder of your upcoming appointment with Grasshopper at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Grasshopper at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication.
For example, you may receive up to 2 SMS messages per week related to your appointments, project updates, or account status.
4. Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan.
These charges are your responsibility and may vary for domestic or international messages.
5. Opt-In Methods
You may opt in to receive SMS messages from Grasshopper in one or more of the following ways:
- Verbally, during a conversation with a Grasshopper representative
- By submitting an online form on our website
- By filling out a paper form during a consultation or event
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any message you receive from Grasshopper.
Alternatively, you can contact us directly at legal@grasshopperbuilders.com or (213) 555-0199 to request removal from our messaging list.
7. Help and Support
If you experience any issues with our SMS communications, you can reply with the keyword “HELP.”
You may also contact us directly for assistance via:
Grasshopper Builders
5570 Amby Drive, San Jose, CA 95124
Email: legal@grasshopperbuilders.com
Phone: (213) 555-0199
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our website forms or paperwork during service enrollment.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms & Conditions] pages.
- Message frequency may vary based on communication type.
10. Contact Information
For questions or concerns about these Terms, please contact us at:
Grasshopper Builders
5570 Amby Drive, San Jose, CA 95124
Email: legal@grasshopperbuilders.com
Phone: (213) 555-0199